I have been truly humbled by the collective response of the medical technology industry through this pandemic. As we approach MedTech Week 2020, our industry can be proud of the contribution we have made. But as we reflect on the impact of this unprecedented year, perhaps the true legacy has yet to reveal itself: how in the midst of a crisis, medical technologies found the path to realise its full potential . Moving mountains to save lives A crisis creates a specific dynamic that is very different from normal business. We are forced out of predictable routines to deal with alarming situations. In a crisis, speed of response is paramount. We adapt, switch, pivot to try new things – because the alternative is unconscionable. COVID-19 has made clear to the wider world what many of us knew already: healthcare is a very complex – and highly interdependent – eco-system. When we take a step forward, everyone needs to be ready and willing to take the step together for the change to be realised. It takes a unifying purpose, a sense of urgency and strong leadership from all stakeholders, from carers to payers and everyone in between. Faced with a crisis, our healthcare system – a system that has sometimes had the unfair reputation of moving at a snail’s pace – picked up its feet and became a sprinter. Overnight, remote technologies were adopted, ventilator and PPE manufacturing ramped up, supply chains were rerouted, professional education moved online, and everyone learnt how to do Zoom calls. (Well, almost: “you’re on mute!” I am reminded often.) Bottom line, we stayed connected with customers every step of the way and we proved that together, we can move mountains to save lives. We also learned how crucial it is to address the severe disruption...